SaaS
Should the documents be one big agreement or separate? My company provides project management services and along with a saas platform to pipeline service companies. My customers are requesting a master service agreement for the project management services. The saas offering is brand new and I am not sure how to incorporate it.
3
Answers
Early stage startup founder advice
I would probably structure it so that there is a Master Services Agreement with the general terms of your relationship which reference subsequently attached Service Orders (or Scope of Work) each time you engage with them for project or service. When a customer signs up for the SaaS product, I would incorporate SaaS-specific policies by referencing them in the corresponding Service Order.
Answered almost 6 years ago